Mistley Bathroom Glass :: Terms and Conditions

Terms & Conditions


  1. Mistley Bathroom Glass Ltd lifetime guarantee covers all metal and glass components. Rubber seals and gaskets are guaranteed for 3 years from the date of purchase.
  2. The guarantee is available to the original purchaser and is non-transferable.
  3. If the product purchased is defective in materials or manufacture, Mistley Bathroom Glass Ltd will, at our discretion, either replace, repair or refund the purchase price of any part or whole of the goods purchased. This shall constitute our sole obligation under this guarantee.
  4. This guarantee covers normal domestic use and is valid only for products installed in accordance with our fitting instructions. Mistley Bathroom Glass Ltd will not be liable for:
    1. any defect in the goods which results from accidental damage, wilful neglect, reasonable wear and tear, use of abrasive cleaners or incorrect installation.
    2. any product that has been altered modified or transformed in any way unless consent is given by Mistley Bathroom Glass Ltd.
    3. any installation costs, unless written consent is given by Mistley Bathroom Glass Ltd.
    4. any compensation for loss of the use of the product or consequential loss of any kind.
  5. This guarantee is valid for products purchased and installed in the United Kingdom and Eire only.
  6. This guarantee is in addition to and does not affect your statutory rights.